1. R & D and Design

(1) What is the development idea of your products?

Our products have been innovating, and have been developing towards the needs of the market, constantly updated, and our raw materials have always used the best materials on the market. And we can make one-to-one customization according to customer needs, which can better meet customer needs.

(2) What are the technical indicators of your products?

We has a first-class production and office environment, complete sets of precision processing centers, a full set of inspection and testing facilities and 100,000-grade clean production workshop to ensure the safety and effectiveness of orthopedic products.

2. Certification

(1) What certifications do you have?

Our company has acquired IOS9001:2015, ENISO13485:2016 quality management system certification and CE certification

3. Procurement

(1) What is your purchasing system?

We have Ali shop and google website. You can choose according to your purchase habit.

(2)How many types of products do you have?

Our company is a professional platform company, providing customers with procurement-distribution-installation guidance-after-sales. Our company has more than 30 factories in China, we can provide you with all medical device products.

4. Production

(1)What is the custom production process for your products?

Regarding product customization, we can customize your logo or customize your products for you. This requires you to send your samples and drawings to us, we will make proofing, and produce after correct!

(2) How long is your normal product delivery period?

If you don't need customization, usually it can be shipped within a week. If you need customization, such as adding a logo, it may take a little longer. Depending on the quantity of your product, it will take about 3-5 weeks.

(3) Do you have MOQ of products? If yes, what is the minimum quantity?

Our MOQ is 1 piece, we are very confident in our products and will not be forced to buy many pieces at a time.

(4) What is your total production capacity?

We have many factories, generally we can make as much as you need.

5. Quality control

(1) What testing equipment do you have?

Our production equipment and workers are very professional, and our products support any testing!

(2) What is the product warranty?

All our products have a two-year warranty period. During this period, if there is a quality problem with the product, we will directly compensate you for the cost of the product, or give you a discount in the next order.

6. Shipment

(1) Do you guarantee safe and reliable delivery of products?

Yes, we always use high-quality packaging for shipping. Specialized packaging and non-standard packaging requirements may incur additional costs.

(2) How about the freight charges?

We would ask the express company to weigh and price the day you have your order prepared and inform you of the payment. No arbitrary charges permitted! And we would try our best to minimize the freight charges for the good of customers.

7. Products

(1) What are your pricing mechanism?

We provide products with affordable price for customers directly and eliminates intermediate links, and leave more pace to customers. We will send you an updated price list after your company send inquiry to us.

(2)What is warranty service of your products?

Usually, the product warranty service is 2 years. During this period of product quality problems, we unconditionally return.

(3) What are the specific categories of products?

The current products cover orthopedic plates, spinal screws, intramedullary nails, external fixation stents, orthopedic power, vertebroplasty, bone cement, artificial bone, orthopedic special instruments, product supporting instruments and other full range of orthopedic products.

8. Payment method

Payment methods ?

Payment can be made on the Ali website, which is more secure for you. You can also transfer directly via bank, depending on your payment habits!

9. Market and Brand

(1) Which markets are your products suitable for?

Orthopedic Medicine and our products are very suitable for any country or region in the world.

(2) Which regions does your market mainly cover?

At present, our company maintains good cooperation with orthopedic sales companies in many countries, including South Africa, Nigeria, Cambodia, Pakistan, the United States, the Philippines, Switzerland and many other countries!